Job details
Salary range: Starting at $48,000
Social Media & Community Manager - Job Summary
Manage and lead the Trust’s social media platforms to enhance reputation, engage the community, and showcase the organization’s impact using multimedia storytelling and audience interaction.
Key Responsibilities
- Lead and improve social media and community engagement strategy to enhance visibility and reputation.
- Manage social media content calendar balancing event promotion, storytelling, and sponsor commitments.
- Create, capture, and publish photo and video content from various events and daily activities.
- Edit photography and video to produce content ranging from informal coverage to polished storytelling.
- Write tailored and compelling copy for each social media platform.
- Monitor social channels, engage with audiences, moderate comments, and escalate sensitive issues.
- Provide live and fast-turn social coverage of performances, festivals, and events including evenings and weekends.
- Use analytics tools to track performance, identify trends, and inform content strategy.
- Build and manage relationships with creators and influencers.
- Respond thoughtfully to guest inquiries via social media in coordination with guest services.
- Coordinate with internal and external partners on event announcements and shared content.
- Prepare regular performance reports and share insights with leadership.
- Demonstrate commitment to diversity, equity, accessibility, and inclusion.
- Perform other assigned responsibilities.
Requirements
- Bachelor’s degree in communications, multimedia, advertising, digital marketing, or related field preferred.
- Minimum 2-3 years professional experience in social media management, communications, or multimedia.
- Required photography, videography, and editing skills.
- Preferred experience in channel-specific copywriting.
- Strong time and project management skills.
- Passion for the organization’s mission and arts-driven community revitalization.
- Self-motivated, curious, tactful, determined, patient, and organized.
- Strong written and oral communication skills with attention to detail.
Education
Bachelor’s degree in communications, multimedia, advertising, digital marketing, or related field preferred
Additional information about the company collected by GoodWord
About Pittsburgh Cultural Trust
siteThe Pittsburgh Cultural Trust is an organization dedicated to arts-driven revitalization and improving quality of life in Downtown Pittsburgh.
What Our Employees Say
- Play a vital role in supporting Pittsburgh’s vibrant arts scene and cultural revitalization. (trustarts.org)
- Opportunities to collaborate with a diverse array of artists, performers, and other creative professionals. (trustarts.org)
- Employees may receive benefits such as health, dental, vision, retirement plans, and access to cultural events. (trustarts.org)
Challenges You Might Face
- Nonprofit organizations sometimes offer lower salaries compared to jobs in the private sector. (www.glassdoor.com)
- Some positions may require irregular hours, including evenings, weekends, and holidays for events. (trustarts.org)
- Working in the nonprofit arts sector can involve high workloads and resource constraints. (www.careerprofiles.info)