Job details
Community Growth Manager - Job Summary
The Community Growth Manager will build, organize, and energize B2B and B2C communities to drive engagement, growth, and business outcomes in a fast-paced, scaling environment.
Key Responsibilities
- Manage and moderate B2B and B2C communities of founders, operators, and entrepreneurs.
- Foster meaningful discussions and encourage member participation and accountability.
- Create engagement systems to maintain an active and supportive community.
- Maintain structure and organization across community channels and content.
- Moderate conversations and provide timely responses and support to members.
- Support rollout of new community initiatives and engagement programs.
- Coordinate and support live calls, workshops, and community sessions.
- Facilitate productive discussions during group sessions.
- Track engagement metrics and identify patterns in member behavior.
- Share community insights with internal teams to improve customer experience.
- Collaborate with Customer Success, Operations, and Leadership teams.
- Escalate issues requiring product, support, or operational input.
- Identify opportunities for community insights to enhance internal systems.
Requirements
- Proven experience managing high-ticket coaching, consulting, or information product communities.
- Experience supporting premium coaching programs, masterminds, or memberships.
- Ability to drive community engagement that supports retention, success, and upsells.
- 3–5+ years managing online communities in tech, SaaS, AI, or startup ecosystems.
- Experience with platforms such as Slack, Discord, Skool, and other modern community platforms.
- Strong understanding of business growth and digital product ecosystems.
- Familiarity with software products, SaaS ecosystems, and AI-driven businesses.
- Excellent communication and moderation skills.
- Highly organized and able to manage multiple discussions and initiatives simultaneously.
- Comfortable in a fast-moving startup environment with a strong sense of ownership.
- Experience with tools including Slack, Discord, Skool, Zoom, Notion.
Additional information about the company collected by GoodWord
About AI Acquisition
siteAI Acquisition builds a global ecosystem around high-growth digital businesses, software products, and AI-powered services.
What Our Employees Say
- Opportunity to work on cutting-edge artificial intelligence technologies and contribute to innovative projects. (www.aiaquisition.com)
- Collaborative work environment with talented professionals from diverse backgrounds. (www.aiaquisition.com)
- Offers competitive compensation packages including benefits and professional development programs. (www.aiaquisition.com)
Challenges You Might Face
- As a rapidly growing company, employees may experience high workloads and fast-paced deadlines. (www.glassdoor.com)
- Limited work-life balance reported by some employees due to intensive project demands. (www.indeed.com)
- Company is not publicly traded, which limits stock option or equity participation for employees. (www.aiaquisition.com)